I never received my reward. What do I do?

We’ve fulfilled all the Kickstarter rewards for all backers that had provided their shipping information. If you haven’t received yours, it’s likely what we need! Send us an email at hello@magicallymekit.com with your order and we’ll get it sorted.

Can I download the app on my iPhone or Android device?

Yes! Magically Me is available on the iOS and Android app stores.

We lost a piece – can you help?

Yep! Go to Spares and order some extra pieces using the discount code provided in our email.